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  • Home
  • Services
    • Discover Your Why
      • My Why & My How
    • Brand & Marketing Strategy
    • Marketing Director On Call
    • Testimonials
  • Blog
  • Meet Amy
    • My Why & My How
    • Testimonials
  • Contact

Daily Archives: May 23, 2016

Increasing patient satisfaction

Extra waiting room time bolsters patient satisfaction

Did you read this headline and think “Crazy. My patients complain about the time spent in the waiting room. There is no way it helps my patient satisfaction. What is Amy talking about?!?!” Let me explain. Recently a friend of mine posted a word of thanks to the otolaryngology clinic for leaving them in the…

May 23, 2016Leave a commentPatient ExperienceBy Amy M Austin
Austin Marketing
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