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Daily Archives: January 19, 2015

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Patient Experience: consistent, positive, confirm

Experiencing Cancer, Patient ExperienceBy Amy M AustinJanuary 19, 2015Leave a comment

Each patient experience is your brand. Is it consistent? Is it positive? How do know? You ASK and then LISTEN – Scott Stratten, @unbranding This tweet, or a variation of it, was shared by several attendees at the 2015 Greystone Health Care Internet Conference where Stratten was a keynote speaker. The message resonated with me…

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