How hard is it to engage your customers in a conversation? For some businesses, it is easy. And for far too many, it seems to be quite challenging. But why is that? Is it the desire to be more efficient? Hit a growth target? Achieve arbitrary metrics that may or may not impact the quality…
In a recent keynote address, Carol Cox suggested resistance comes with living your purpose. Resistance or tension comes with anything worth having and that includes living the truth of our purpose. October 2021 Favorites files As I do at the end of each month, I am sharing thoughts, ideas, and concepts that rose to the…
What if I told you there were three steps to get better feedback? Three steps that would lessen the stress you feel when faced with a performance evaluation. Carole Stizza has developed a formula that will do just that. When we go into a performance evaluation or ask for feedback from a client, we often…
What is return on relationship? The purpose of the relationships you have should be considered and reevaluated periodically. Especially after a year like 2020, when relationships of all kinds were pulled in various directions, aligning the value of the relationship with the purpose it serves is more important than ever. How do you figure out…
Branding. Marketing. What is the difference? Is there a difference? Or are these the same thing? It depends. Everyone has an opinion. Including industry professionals – there isn’t a standard definition of either branding or marketing. Branding is…. Marketing is… There are so many different ideas, opinions, and nuances to these two words. Clients wanting…
How do you respond when clients ask for services you don’t offer – but they think you do or should? A colleague asked me this question recently. It is easy to let this question get under your skin or at the very least, start that little voice of self-doubt in your head chattering. Whether you…
This podcast archive includes links to The Pursuit of Purpose episodes starting at 101 and the show notes. For earlier episodes, click here. The Pursuit of Purpose with Amy Austin focuses on how we all are actively pursuing a purpose bigger than ourselves – in both our personal and professional lives. Additionally keeping purpose and…
Do you aspire to be a thought leader in your industry? My guest Carol Cox helps women create a signature talk to put them on the path to thought leadership. Being a thought leader is about inspiring your audience to dream with you – helping them see your vision of the world and benefit from…
A recent episode of Gary Vee’s brought me to the idea of connecting self-awareness to purpose. His core message was that success comes from being self-aware. And I believe success comes from an understanding of our purpose. As I listened more closely to this short episode, I realized the definition of being self-aware and purpose…
Is your fear preventing business success? Does your business have a clearly defined niche? And, if not, are you hesitant to declare one? If you are in this camp, I’m guessing your thoughts might include some or all these ideas: Is this niche too narrow? Will I be leaving opportunity on the table? Will I…